Terms and Conditions

Welcome to

The following Terms and Conditions govern your use of this website. They describe your rights and responsibilities. If you browse, visit or shop at this website you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, do not use this web site.

In the context of this website, "we" and "us" means BotoBata LLC and its subsidiaries and "you" means you, the customer or user of this website. These Terms and Conditions together with your order constitute the entire contract between you and us for the supply of products. No other Terms and Conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

BotoBata LLC reserves the right to make changes to these Terms and Conditions at any time, in addition to any change that may be warranted because of changes in Internet technology or applicable federal and state law. Such change to Terms and Conditions shall be communicated through this medium, or any other means deemed fit by the Company.

Internet Communications

When you visit or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

The Information We Collect

Whenever you shop at, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, and email address. If you register with, we will collect the information you submit online. If you choose to use or participate in one of our surveys we may collect additional information about you.

Using the Information We Collect

We use the information we collect for various purposes, including: completing your purchase transactions, providing the services you request, contacting you about the status of your order(s), responding to your customer service inquiries or requests, notifying you of product recalls or providing other information concerning products you have purchased, sending you direct mail offerings, sending you email communications, administering customer recognition programs, identifying your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you, inviting you to participate in surveys, improving merchandise selections, customer service, and the overall customer shopping experience.

How we protect your information:

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing and delivering you order. shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your own risk.

Product Descriptions makes every endeavor to be as accurate as possible when describing products on this website. However does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current, or error-free. Any representations, warranties or covenants with respect to any products referred to in this website shall be subject to, or governed by, the basic test of reasonable care by both parties.

Ordering Products

You may place an order by filling in the Order Form on the website. When you place an order with us, you are deemed to have agreed to do business with us based on the Terms and Conditions herein contained.

We will issue you with an order number and pro-forma invoice, by email after we receive your order to purchase the product(s).

Following your confirmation of the order, we will send you an Order Confirmation and Invoice via email. Your order will be processed when a valid deposit or full and final payment has been received, in accordance with our payment terms and conditions for your specific order. We retain absolute discretion to refuse service, or cancel orders for justifiable reasons. If for any such reason we cannot process or accept your order after payment is received, we will contact you by email or telephone about any delay or cancellation, and your monies paid will be refunded less any shipping charges incurred to date.

Payment Methods

We only accept payment through PayPal or Check by mail to the address provided on our website.

Payment will not be processed until we receive all the relevant information to facilitate this process.

The processing of payment for orders placed on a weekend or a Public holiday will not begin until the next working day.


We ship priority within the 48 United States and express on most international orders. If you prefer to undertake the shipping component of your order, please express the need to your order specialist and the cost will be eliminated from your order. Once the order ships, you will be provided with a tracking number to follow its progress to destination.

Shipping rates for the United States are hard coded into our order process and will pre populate according to the address. International shipping rates vary according to the size and weight of the order. Your order specialist will review rates with you to get optimal value.

Accounts Details

It is your responsibility to provide your exact email address, delivery address, and billing address and telephone number. Any incorrect information provided may lead to a delay in delivering the product(s) ordered by you, or loss of package. No credit card details are stored by us, credit sales are handled via PayPal.

Delivery of Products

You will be provided with an estimated delivery time when you checkout from placing your order. Normal delivery is within 7(seven) to 14(fourteen) working days from the date of payment of your order.

We make every effort to deliver your product within the estimated delivery time. The actual delivery times may vary due to circumstances beyond our control. Any undue delay will be communicated to you.


Our product line is unique and catered to your individual taste, returns are not allowed for customized products. If you ordered from our Fashion Line and the item is unused, you have 14 days from product ship day to return the product ‘as purchased’ for a full refund less shipping costs. Please contact your order specialist via email or use our general inbox to initiate the return process. Please quote your order number on the email. Late returns will not be accepted. Perishable food items from our Catering line and Customized Centerpieces or decoration pieces from our Event Planning line cannot be returned for reimbursement. You will be provided ample opportunities to sample/review these items before settling on the purchase to ensure you are fully satisfied.


BotoBata reserves the right to accept or reject any advertisement submitted for publications and on its websites. However, BotoBata does not attempt to investigate or verify claims made in advertisements appearing in BotoBata's publications and on its websites.

The appearance of advertising in BotoBata's publications and on its websites in no way implies endorsement or approval by BotoBata of any advertising claims or of the advertiser, its product, or services.

BotoBata disclaims any liability whatsoever in connection with advertising appearing in BotoBata publications and on its websites.